The cost of an injury must be broken down into two components:
Visible cost, these include;
- Medical Bills
- Worker’s Compensation Pay Out (disability, permanent, partial, etc)
- Reserves (money set aside to pay future medical bills)
- Invisible (Hidden) cost, these include;
- Overtime (cover for the associate)
- Loss of an experienced and trained employee (can be extremely valuable)
- Management resources
- Higher insurance premiums (long term cost – carried out for 3 years)
- Loss of confidence in the company (public, customers, and associates)
- Customer dissatisfaction (who wants to do business with a company with a bad reputation)
- Poor Quality (if associates are not following the safety rules then the odds are they aren’t following quality procedures either)
The hidden costs associated with injuries have the greatest impact upon an organization, this is directly related to the fact that they are hidden and go unnoticed until their impact becomes unbearable.
Next Post: Are all Injuries Preventable?
No comments:
Post a Comment